Our Lifetime Warranty does not include damage due to improper use or care, accident, or negligence. This Warranty also excludes normal wear and tear and material breakdown due to age, use, or environmental conditions.
Our Warranty does not cover damage to personal items stored in or used in conjunction with our products. Warranty decisions are the discretion of the Warranty and Returns Department. Except in jurisdictions where the exclusion or limitation of incidental or consequential damage is not allowed, then Sea to Summit will not, under any circumstances, be liable for any direct, indirect, special or consequential damages resulting from a warranty claim, and in no event will Sea to Summit’s aggregate liability exceed the price paid for the product.
Articles in this section
- How do I submit a Warranty claim?
- How long does the Warranty process take?
- What is the Sea to Summit Warranty Policy?
- How can I expedite my Warranty claim?
- If I bought my gear second-hand, can I warranty it?
- What isn’t covered?
- If I have a discontinued item, can I still submit a Warranty claim for it?
- My new product isn't quite what I was hoping for, can I submit a Warranty claim to exchange it for a different product?
- How do I know if my item qualifies for warranty?
- The performance of my product is not what I had hoped for, can I submit a warranty claim for a new item?