All Sea to Summit products carry a Lifetime Warranty against defects in workmanship and materials to the original owner for the intended life of the product under normal use, with proof of purchase from an authorised Sea to Summit reseller.
The one exception to the Lifetime Warranty for items purchased through an authorised retailer is for items which are intended for use in situations resulting in higher rates of wear and tear – the duration of the warranty for these products is clearly marked on the packaging and on our website.
This warranty does not include damage due to improper use or care, accident, or negligence. This warranty also excludes normal wear and tear and material breakdown due to age, use, or environmental conditions.
All items purchased second-hand (meaning items purchased on non-affiliated platforms such as eBay and Facebook Marketplace) are sold as is and therefore ineligible for the warranty.
Sea to Summit’s liability for warranty claims will be limited to repair, replacement, or credit. Our warranty does not cover damage to items stored in, or used in conjunction with our products. Warranty decisions are left to the discretion of the Warranty & Returns Department.
Articles in this section
- How do I submit a Warranty claim?
- How long does the Warranty process take?
- What is the Sea to Summit Warranty Policy?
- How can I expedite my Warranty claim?
- If I bought my gear second-hand, can I warranty it?
- What isn’t covered?
- If I have a discontinued item, can I still submit a Warranty claim for it?
- My new product isn't quite what I was hoping for, can I submit a Warranty claim to exchange it for a different product?
- How do I know if my item qualifies for warranty?
- The performance of my product is not what I had hoped for, can I submit a warranty claim for a new item?