Once an order is marked by the carrier as Return to Sender, the order will be sent back to our warehouse. When the order arrives back to us, we can reach out letting you know we have received the order, and will happily re-send the order and provide an updated tracking number.
Articles in this section
- What is your Returns policy?
- My order was returned to sender, what do I do?
- Why are there no exchanges?
- Can I return a used item?
- What cannot be exchanged/returned?
- Can you refund to a different credit/debit card?
- How do I start a return?
- How long will it take for me to receive my refund for my return? The tracking number shows no movement. What’s going on?
- Return of gift with purchase or promotional items
- Do you pay for my return shipping?