No, we’re only able to issue refunds to the original credit or debit card used for the purchase. If that card is no longer active or has been cancelled, the funds will still be returned to the account associated with the original card. In most cases, your bank will redirect the refund to your new or replacement card.
If you have any concerns, we recommend contacting your bank for more information on how they handle incoming refunds.
Articles in this section
- What is your Returns policy?
- My order was returned to sender, what do I do?
- Why are there no exchanges?
- Can I return a used item?
- What cannot be exchanged/returned?
- Can you refund to a different credit/debit card?
- How do I start a return?
- How long will it take for me to receive my refund for my return? The tracking number shows no movement. What’s going on?
- Return of gift with purchase or promotional items
- Do you pay for my return shipping?