If you received an order that was a gift and the items meet our return criteria you can start the return process as usual but please know you will need the email address associated with that order. Once you start the return, instructions will be emailed to the email address you provided and the return value will go back on the card that was used to place the order.
Articles in this section
- What is your Returns policy?
- My order was returned to sender, what do I do?
- Why are there no exchanges?
- Can I return a used item?
- What cannot be exchanged/returned?
- Can you refund to a different credit/debit card?
- How do I start a return?
- How long will it take for me to receive my refund for my return? The tracking number shows no movement. What’s going on?
- Return of gift with purchase or promotional items
- Do you pay for my return shipping?