How do I cancel/change my order? How do I cancel/change my order?

How do I cancel/change my order?

An order cannot be modified once it has been placed. To modify your order, you will need to cancel, and then place a new order. 

The option to cancel your order will be available for 1 hour after the order is placed. 

To cancel your order:

  1. Open your order confirmation.
  2. Click 'View your Order'.
  3. On the order status page, select 'Cancel Order'.
  4. Follow the prompts to confirm the cancellation.

If the 'Cancel Order' option is no longer visible, the 1-hour cancellation window has expired and the order can no longer be cancelled.